Fri May 13 '16 Announcement
almost 10 years ago
– Fri, May 13, 2016 at 06:58:49 PM
Hey Everyone!,
We hope you are having an amazing Friday! We have some great updates for you.
Shipping:
Everything is on schedule as planned for fulfillment of your rewards. Next week the cables will arrive at our warehouse to begin shipping to all of our backers. We will keep you all informed if we encounter any delays. We are excited for all of you to receive your cables and to hear your feedback.
Address Updates:
BackerKit has sent our reminders to finalize your addresses, if you have any address changes please read the email sent to you from BackerKit or contact us (via Kickstarter or [email protected]).
Photo:
Here's a sneak preview of our cables being prepped for shipment:
Surveys:
A few people have not yet completed their survey. If anyone is having trouble with their surveys please let us know and we will do our best to assist you!
Let us know if you have any questions or concerns about the project via message (or by email [email protected]). We'd love to hear your feedback or any suggestions you might have.
Again, thanks for all of your support. We can’t wait to send you your Lux Cables.
-Lux
Wed May 4 '16 Announcement
almost 10 years ago
– Wed, May 04, 2016 at 10:30:53 PM
Hey Everyone!,
We hope you are having an amazing week so far.
We are back with another great update for all of you supportive backers.
Everything is on schedule as planned for fulfillment and delivery of your rewards! We possibly may be ahead of schedule, our manufacturer has been great with deadlines and it looks like we may begin to ship earlier than expected. We will keep you all informed!
MFI Certification
Our MFI certification is currently pending with Apple, specifically it's in the "testing" part of the process phase. This is great news because it will be complete any day now. All of our Lightning cables will shipped MFI certified with Apple genuine parts. Making sure that everything is compatible with current and future devices.
Connector Logo
Here's a sneak peak of a cable connector with our new logo on it from our manufacturer:
Surveys
If anyone is having trouble with their surveys please let us know and we will do our best to assist you!
Let us know if you have any questions or concerns about the project via message (or by email [email protected]). We'd love to hear your feedback or any suggestions you might have.
Again, thanks for all of your support. We can’t wait to send you your Lux Cables.
-Lux
Mon Apr 25 '16 Announcement
almost 10 years ago
– Mon, Apr 25, 2016 at 05:37:05 PM
Hey Everyone!,
We are so excited to be posting another update and keeping you all informed.
Everything is on schedule as planned for fulfillment and delivery of your rewards.
Packaging
Here's a sneak peak of our packaging as promised!:
Packaging will be clearly labelled Micro USB or Lightning on the front (not shown in the markup).
We hope to deliver the finest product possible including the packaging.
We have also updated our logo as shown.
Surveys
If anyone is having trouble with their surveys please let us know and we will do our best to assist you!
Let us know if you have any questions or concerns about the project via message (or by email [email protected]). We'd love to hear your feedback or any suggestions you might have.
Again, thanks for all of your support. We can’t wait to send you your Lux Cables.
-Lux
Thu Apr 7 '16 Announcement
almost 10 years ago
– Thu, Apr 07, 2016 at 11:36:23 AM
Happy Thursday Everyone!,
Thanks again for making our project a reality! A few things need to happen before we can kick off production and fulfillment.
Here's a quick rundown:
We have to find out what cable types you would like (Micro USB or Lightning) and where we need to ship them. We will send out a BackerKit survey to collect this information.
We will give you a heads-up before we send the survey so that you can watch for it. You will not need to create a BackerKit account to answer your survey. The invitation email will contain a link to your personal survey. It is important to submit your responses as quickly as you can since we need this information to process your rewards.
If you need to change your survey responses, add or remove add-ons, or update your shipping information, you can click on the link in your survey email again or request your survey link under "Lost your survey?" on our BackerKit project page. (This page will only start working after we send the surveys out.)
If you prefer, you can just message us and give us your information, but answering your survey will help us get your rewards out to you quicker. BackerKit helps us save lots of time by streamlining the survey process, automating data organization, and providing us with pledge management software to make it easy to process your pledge reward shipments.
Let us know if you have any questions or concerns about the project via message (or by email [email protected]). We'd love to hear your feedback or any suggestions you might have.
Again, thanks for all your support. We can’t wait to send you your Lux Cables.
-Lux
